when I was talking caleb ,
I was facing a billing Problems related with my account ,
Caleb demonstrated a Very professional behavior and very customer orientated attitude.
during the chat , he was totally willing to solve my problems , he was very fast and responded with no delay
Caleb is a Role mode for a customer service
Annie Belgium 19 Mar 2017
Very happy with the support.
Very happy about the support.
forextim Cyprus 13 Mar 2017
Caleb did a great job by helping me with 2 problems at once, and took him only ~10 minutes. Nice work!
I just wanted to pass on my thanks for the excellent service I received from one of your staff - a gentleman named Caleb N.
Based on past experiences with Customer Support I was expecting complications, stress, and delays. However, Caleb was friendly and extremely helpful from the start of the Conversation. He stepped me through what I needed to do over the phone. The entire process of migrating my VOIP to my new Smartphone took 5 minutes to complete successfully. His manner was impeccable.
If all of your employees are as friendly and competent as Caleb, then I look forward to future issues! Keep up the excellent work.
I had great supportive chat with Judy from the PreSales team... it was great, and had answers to all my questions for the presales concerns and looking forward to work with them shortly...
Thank you guys for being helpful and answering all my questions...
Transfer calls to configured extensions, menus and voicemail boxes with IVR. Set up your voice menu and direct calls to different numbers based on the selection. (e.g. Press 1 for sales and 2 for support). Learn more