General Information | Virtual Number (DID) Knowledgebase - Virtual Number Provider | DID Numbers | Call Forwarding - Virtual-PhoneNumbers.com https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information Thu, 06 Aug 2020 10:23:35 +0000 Joomla! - Open Source Content Management en-gb What is a DID (Direct Inward Dialing) Number? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/335-what-is-a-did-direct-inward-dialing-number https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/335-what-is-a-did-direct-inward-dialing-number

In historical terms, a DID is a feature offered by telephone companies in order to serve the needs of their customers via PBX (Private Branch Exchange) systems. In practical terms, a DID number (also called a DDI in Europe and sometimes referred to as a virtual number) is a local telephone number in a selected country or city. These numbers are then forwarded by DID World Wide to PSTN (Plain Old Telephone System – a regular telephone), Voice over IP (VoIP), SIP, H.323, IAX, or GTalk anywhere in the world.

Typically a DID is used to provide local telephone numbers for customers on a worldwide basis, or to provide access from regular telephones to non-PSTN destinations such as VoIP.
]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:18:36 +0000
How to Dial a Japanese DID Number Inside Japan? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/336-how-to-dial-a-japanese-did-number-inside-japan https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/336-how-to-dial-a-japanese-did-number-inside-japan

When dialing a Japanese DID number within Japan, please skip the Japanese country code “81” and add “0” (zero) at the beginning of the number instead. For example, dial 03 4550xxxx instead of dialing +81 3 4550xxxx.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:20:27 +0000
How to Dial a Polish DID Number Inside Poland? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/337-how-to-dial-a-polish-did-number-inside-poland https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/337-how-to-dial-a-polish-did-number-inside-poland

When dialing a Polish DID number within Poland, please skip the Polish country code “48” and add “0” (zero) at the beginning of the number instead. For example, dial 012-xxxxxx, instead of +48 12-xxxxxx.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:21:40 +0000
How to Dial a Spanish DID Number Inside Spain? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/338-how-to-dial-a-spanish-did-number-inside-spain https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/338-how-to-dial-a-spanish-did-number-inside-spain

When dialing a Spanish DID number within Spain, please skip the Spanish country code “34” and dial 911 123456 instead of + 34 911 123456.

For calls within the same city, skip the area code as well and dial only 123456.

For calls from other area codes in Spain, use regular dialing rules.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:22:25 +0000
How to Dial a Colombian DID Number from Within Colombia? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/339-how-to-dial-a-colombian-did-number-from-within-colombia https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/339-how-to-dial-a-colombian-did-number-from-within-colombia
When dialing a Colombian DID number from within the same city, using a land line phone, please skip the Colombian country code “57” as well as the relevant city prefix, and dial the 7-digit number directly. E.g. when calling a Colombia, Barranquilla number from another Barranquilla land line number, simply dial 1234567 instead of 57-5-1234567.

For calls made from one city to another again using a land line phone, dial the 2-digit long distance operator prefix*, followed by the
area code and then the 7-digit local number. E.g. for calls to Barranquilla from another city within Colombia, dial xx-5-1234567.

When dialing a Colombian DID number from a mobile phone, please dial 03 followed by the relevant area code and then dial the 7
-digit local number. E.g. for calls made from a mobile operator to your Medellin DID number, please dial 03-4-2040577.

* The long distance operator prefix forTelecom – Movistar is 09 (not supported with Medellin numbers), UNE Telecomunicaciones employs 05, and ETB uses 07 respectively.
]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:23:39 +0000
Can I Order Services Online? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/340-can-i-order-services-online https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/340-can-i-order-services-online

Yes. Once you have signed up and logged into the account management portal you will be able to manage all aspects of your account including ordering additional services.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:25:38 +0000
How Do I Configure a DID to Forward Calls to a Selected Remote Device? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/341-how-do-i-configure-a-did-to-forward-calls-to-a-selected-remote-device https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/341-how-do-i-configure-a-did-to-forward-calls-to-a-selected-remote-device

Configuration is done via a simple, user-friendly menu on our website, where the customer is provided with a selection of forwarding options to choose from.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:26:28 +0000
Do I Have Access to My Call Records? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/342-do-i-have-access-to-my-call-records https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/342-do-i-have-access-to-my-call-records

Call records are stored and are made available to you on a secure basis. Statistics such as source and destination numbers, date and time of each call as well as the duration of the calls are available. You are able to filter call information according to pre-defined criteria, and you may also able to export this information to an Excel spreadsheet. For information how you can view your call records see How Can I View the Calls I Made?

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:29:01 +0000
Why would I Use a DID? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/343-why-would-i-use-a-did https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/343-why-would-i-use-a-did

The advent of Direct Inward Dialing (DID) services provides people with access to local telephone numbers in most countries on a worldwide basis. These numbers are then forwarded by companies such as DID World Wide to PSTN (Plain Old Telephone System), VoIP or VoIM devices anywhere in the world. Essentially, this means that:

  1. International and long distance telephone calls are made with the customer only paying local call rates.
  2. You are able to add telephone numbers to your phone line so that you are no longer restricted to one telephone number per line.
  3. Conventional telephone calls may be terminated at non-PSTN devices if desired, such as VoIP and GTalk. This has particular relevance for VoIP communications, as it allows people connected to the traditional PSTN network to call people connected to VoIP networks.

Over and above these basic functions of DIDs, there are many additional uses for local numbers. For example, consider the issue of privacy. If users place classified advertisements in a newspaper and they wish prospective buyers to contact them without publishing their own, private telephone number, a temporary local number could be provided by the newspaper.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:31:00 +0000
Why is a DID Sometimes Referred to as a Virtual Number or Virtual Private Number? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/344-why-is-a-did-sometimes-referred-to-as-a-virtual-number-or-virtual-private-number https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/344-why-is-a-did-sometimes-referred-to-as-a-virtual-number-or-virtual-private-number

The term virtual number is used because a DID may be thought of as an “alias” for your primary phone number or VoIP destination. A virtual telephone number lets you choose a telephone number from other local calling areas outside of the geographical location where you answer your telephone.  You can have as many “aliases” as you wish in cities all over the world. All calls to these virtual numbers will ring your main telephone line or VoIP device as if the subscriber dialed your primary number. For example, you live in Toronto, Canada and you purchase DIDs in Paris, London, New York and Shanghai. Then you configure those DIDs so that all calls made to those virtual numbers are forwarded to your telephone in Toronto. Essentially, virtual numbers allow you to add telephone numbers to your phone line so that you are no longer restricted to one telephone number per line.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:32:26 +0000
Who May Use the Service? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/345-who-may-use-the-service https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/345-who-may-use-the-service

he services provided by GlobexCamCalls are suitable for both residential and business use, but may not be utilized for auto-dialing, continuous or extensive call forwarding, telemarketing, fax or voicemail broadcasting or voicemail blasting purposes.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:33:41 +0000
What Additional Features are Supported? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/346-what-additional-features-are-supported https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/346-what-additional-features-are-supported

Additional features supported by GlobexCamCalls are:

·    Caller ID – the caller’s number is transmitted to the called party’s telephone equipment during call setup (where supported).

·     Call waiting – in the case where the line is engaged, the called party is able to suspend the current call and switch to the new incoming call.

·     Hunt group - When DIDs are mapped to a hunt group, all destinations configured under this group will ring in order, one after another according to user-configured timeouts. Once a destination is answered, the call is connected and call hunting is stopped. This feature is useful if you wish to be reached in various locations. For example: the call will first ring at your home, after 15 seconds it will ring at your work and after 15 seconds on your cell-phone.

·    Trunking – Allows the sharing of channels for optimum use of DIDs, load balancing and reliability.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:36:07 +0000
To What Devices Can I Forward Calls? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/347-to-what-devices-can-i-forward-calls https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/347-to-what-devices-can-i-forward-calls

Calls may be forwarded by our infrastructure to conventional PSTN (Plain Old Telephone System or “regular telephone”) devices, Voice over IP (VoIP), SIP, H.323, IAX, or GTalk anywhere in the World. The forwarding destination is selected by the customer on a per-DID basis via our easy-to-use web interface.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:37:00 +0000
Can I Change Call Forwarding Destination of DID? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/348-can-i-change-call-forwarding-destination-of-did https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/348-can-i-change-call-forwarding-destination-of-did
Call forwarding destination of DID may be changed by you  any time via our web services. There are no additional charges involved for making these changes.
However, if a number previously forwarded to a non-PSTN device (such as VoIP etc)  now should be forwarded to PSTN (landline/mobile phone number), then an additional flat monthly charge is applicable.

Also, in case you wish to change your PSTN number, please note that country should be supported by the same Zone. In case the country is included to different Zone, new PSTN plan should be ordered.

* Please note, that call forwarding to PSTN flat rate plan is for personal use only.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:46:53 +0000
Can I Choose any Number I Want? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/349-can-i-choose-any-number-i-want https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/349-can-i-choose-any-number-i-want
All numbers are automatically assigned to Customer's account by system.
There is no possibility to choose DIDs from the list.
]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:48:12 +0000
Can I Use Virtual Phone Numbers for Receiving Fax? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/350-can-i-use-virtual-phone-numbers-for-receiving-fax https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/350-can-i-use-virtual-phone-numbers-for-receiving-fax

Unfortunately, the virtual numbers (DIDs) we provide do not support fax usage.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:49:26 +0000
Is there a Maximum Call Duration per DID? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/351-is-there-a-maximum-call-duration-per-did https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/351-is-there-a-maximum-call-duration-per-did

There is no maximum limit on call duration for the DIDs

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:50:29 +0000
Can I Make Outgoing Calls From Virtual Phone Numbers? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/352-can-i-make-outgoing-calls-from-virtual-phone-numbers https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/352-can-i-make-outgoing-calls-from-virtual-phone-numbers

YES, Virtual Phone Numbers provides DID numbers for inbound calls and outbound calls.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:51:31 +0000
Do the Virtual Numbers (DIDs) Support Collect Calls? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/353-do-the-virtual-numbers-dids-support-collect-calls https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/353-do-the-virtual-numbers-dids-support-collect-calls

Our virtual numbers (DID numbers) do not support collect calls.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 15:58:59 +0000
Does Virtual Phone Numbers Provide Voice Answering/Voicemail services? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/354-does-virtual-phone-numbers-provide-voice-answering-voicemail-services https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/354-does-virtual-phone-numbers-provide-voice-answering-voicemail-services

Virtual Phone Numbers provides incoming calls and outgoing calls.

Unfortunately, we do not support Voice Answering/Voicemail Services.
Therefore, you should check it with the vendor of your hardware or software or use our PBXww System
]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 16:02:04 +0000
Is It Possible To Set A Recording Which Will Answer Calls after Business Hours? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/355-is-it-possible-to-set-a-recording-which-will-answer-calls-after-business-hours https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/355-is-it-possible-to-set-a-recording-which-will-answer-calls-after-business-hours

GlobexCam virtual number provides DID numbers that can be forward to URI, VoIP, CUSTOM, GTalk, or PSTN service.

We do not provide recording IVR (Interactive Voice Response) services.
You can set an IVR at your side or use our FREE PBXww system
]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 16:08:34 +0000
What is IVR (Interactive Voice Response)? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/356-what-is-ivr-interactive-voice-response https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/356-what-is-ivr-interactive-voice-response

Interactive Voice Response (IVR) is an automated telephony system that interacts with callers and routes calls to the appropriate recipient.

 

An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, callback, e-mail and perhaps other media.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 16:09:22 +0000
In Which Time Zone The Call Records Are Shown? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/357-in-which-time-zone-the-call-records-are-shown https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/357-in-which-time-zone-the-call-records-are-shown

The call records in the Calls page are displayed in GMT time zone.

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 16:11:55 +0000
What Is The Difference Between National DIDs and Local DIDs https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/358-what-is-the-difference-between-national-dids-and-local-dids https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/358-what-is-the-difference-between-national-dids-and-local-dids

National Virtual Numvers (National DIDs) are similar to the local virtual numbers (local DIDs) in their use.

The difference is that the price of the call to national DID is a little bit higher than call to local DID. Although, the price is much cheaper than the price of international call. Furthermore, it is not related to one location inside the country, you can make calls from different places inside the country and pay less than even for long distance calls in the same country.
]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 16:14:45 +0000
Can I Have a Voicemail for Virtual-PhoneNumbers.com DID Number? https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/359-can-i-have-a-voicemail-for-virtual-phonenumbers-com-did-number https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/359-can-i-have-a-voicemail-for-virtual-phonenumbers-com-did-number

YES, you can set voicemail using our FREE PBX panel

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Sat, 25 Oct 2014 16:15:59 +0000
How to pay with Debit or Credit Card https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/1424-how-to-pay-with-debit-or-credit-card https://www.virtual-phonenumbers.com/virtual-did-numbers/general-information/1424-how-to-pay-with-debit-or-credit-card

These instructions will show you how to pay via Paypal using your Debit or Credit Card. Note that not all countries are supported. You should change your IP if it is not supported in your country.

  1. Under MY ACCOUNT's menu, click on Add Payment (Add Credit).
  2. On the select payment method, select "Paypal / Debit or Credit Card / Bank Account" and click on the Proceed button.
  3. Click on "Pay with a bank account, debit or credit card, or PayPal Credit" as shown on the image below:

Pay with credt card or bank

Click on the Debit or creditCard tap and pay as shown below:
Pay with credt card or bank2

]]>
webmaster@globexcam.com (Virtual Phone Number Admin) General Information Wed, 03 Jun 2015 10:45:24 +0000