Privacy Policy - Virtual Number Provider | DID Numbers | Call Forwarding - Virtual-PhoneNumbers.com
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Privacy Policy

Virtual Phone Numbers is dedicated to establishing a trusting relationship with its customers, based on respect for personal identity and information, by promoting the use of fair information practices. This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction. When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Contact Information

If you have any questions or suggestions regarding our privacy policy, please email info [AT] virtual-phonenumbers.com

Order

When customer purchases a service, we request information from the user on our order form. A user must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.

Accept incoming calls from as many local numbers as you need. Use our mobile applications and enjoy unlimited incoming calls and call forwarding at no additional cost. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System Feature

Unlimited Calls

Accept incoming calls from as many local numbers as you need. Use our mobile applications and enjoy unlimited incoming calls and call forwarding at no additional cost. Learn more

Make outgoing calls (outbound calls) with dial tone access (DISA). Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Outgoing Calls

Place outgoing calls (outbound calls) with dial tone access (DISA). Learn more

Send voicemails to one or more email addresses. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System Feature

Unified Voicemail

Send voicemails to one or more email addresses. Voicemails are sent to any email address you specify automatically so you can get back to your clients faster. Learn more

Set notifications for events within your call-flow, including SMS and email. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Notification

Set notifications for events within your call-flow, including SMS and email. Learn more

Assemble calls into a queue when experiencing high call volumes or facing short staff. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Queue

Assemble calls into a queue when experiencing high call volumes or facing short staff. Learn more

Blacklist unwanted callers (global filter available). Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Blacklist

Blacklist unwanted callers (global filter available). Learn more

Our offer is not Internet or VOIP based which means there are no internet or data costs. Just plain and simple call forwarding. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

No Data Usage

Our offer is not Internet or VOIP based which means there are no internet or data costs. Just plain and simple call forwarding.

Get detailed call history reports for all your virtual phone number that details all your calls received, duration and statuses. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Detailed Call History

Get detailed call history reports for all your numbers that details all your calls received, duration and statuses.

Forward calls to an array of contact devices, including landline, mobile, softphone, any VoIP provider, SIP, H.323 or IAX - Virtual Phone Number (DID Number), Call Forwarding PBX Phone System Feature

Forward Calls

Forward calls to an array of contact devices, including landline, mobile, softphone, any VoIP provider, SIP, H.323 or IAX. Learn more

Transfer calls to configured extensions, menus and voicemail boxes with IVR. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System Feature

Voice Menu

Transfer calls to configured extensions, menus and voicemail boxes with IVR. Set up your voice menu and direct calls to different numbers based on the selection. (e.g. Press 1 for sales and 2 for support). Learn more

Record and playback automated messages by uploading files or using a phonetic transcription service like speech-to-text. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System Feature

Playback

Record and playback automated messages by uploading files or using a phonetic transcription service like speech-to-text. Learn more

Record and forward phone calls to email as attachments. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Call Recording

Record and forward phone calls to email as attachments. Learn more

Receive incoming calls and make outgoing calls from your Android or iOS (iPhone) smartphone. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Mobile App

Receive incoming calls and make outgoing calls from your Android or iOS (iPhone) smartphone. Learn more

Never miss a call and create rules for your virtual phone number to ring to multiple mobiles either at once or when ‘busy’ or ‘no answer’. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Multi Ring

Never miss a call and create rules for your virtual phone number to ring to multiple mobiles either at once or when ‘busy’ or ‘no answer’.

Our virtual phone number is not internet based you will enjoy crystal clear audio signal as if your clients were calling on your direct line. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Superb Voice Quality

As our service is not internet based you will enjoy crystal clear audio signal as if your clients were calling on your direct line.

We don’t hook you into long term contracts. Our service is month to month and you may cancel at any time. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

No Contracts

We don’t hook you into long term contracts. Our service is month to month and you may cancel at any time.

Forward incoming calls to multiple end-point users sequentially or simultaneously - Virtual Phone Number (DID Number), Call Forwarding PBX Phone System Feature

Incoming Calls

Forward calls to multiple end-point users sequentially or simultaneously. Learn more

Specify “Ring” and “Hunt” groups, otherwise known as “Find Me Follow Me” - Virtual Phone Number (DID Number), Call Forwarding PBX Phone System Feature

Time-of-Day Routing

Specify where calls should be routed at specific periods of the day and/or specific days of the week. Specify “Ring” and “Hunt” groups, otherwise known as “Find Me Follow Me.” Learn more

Host conferences in private call rooms (PIN required). Virtual Phone Number (DID Number), Call Forwarding PBX Phone System Feature

Conference Calls

Host conferences in private call rooms (PIN required). Use your Virtual Phone Number as a Conference Call facility. Learn more

Route incoming calls based on the caller’s ID or a specific number set (i.e. area code). Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Caller Routing

Route incoming calls based on the caller’s ID or a specific number set (i.e. area code). Learn more

Receive fax transmissions and immediately forward to email. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Fax (Fax2Email)

Receive fax transmissions and immediately forward to email. Learn more

PBXww sip device registration and internal extension dialing. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

Internal Dialing

Register SIP devices and configure internal extension dialing.

No more hassles with waiting for installations of physical landlines and waiting weeks for installation problems. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

No Installations

No more hassles with waiting for installations of physical landlines and waiting weeks for installation problems.

Traveling Abroad? When you reach your international destination just update your forwarding number and you’re set.. Virtual Phone Number (DID Number), Call Forwarding PBX Phone System

International Support

Traveling Abroad? When you reach your international destination just update your forwarding number and you’re set.

Client's Feedback

  • I just wanted to pass on my thanks for the excellent service I received from one of your staff - a gentleman named Caleb N. Based on past experi...
    Audai Louri
    Nov 15 2016, 3:35 (AM)
  • great service!! i like it
    balhadj
    Oct 13 2016, 5:22 (PM)
  • I'm very satisfied
    Emil Wasilewski
    Sep 28 2016, 12:06 (PM)
  • instant support we would like to refer with all of my business friends
    jinesh
    Aug 16 2016, 3:22 (PM)
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    Ritesh
    Aug 01 2016, 12:08 (PM)
  • The support was very good and very fast answers. Thanks!
    Salajan
    Jul 26 2016, 7:53 (PM)
  • I had great supportive chat with Judy from the PreSales team... it was great, and had answers to all my questions for the presales concerns and...
    Moh Moneim
    Jul 26 2016, 6:08 (PM)
  • Jude M. was extremely friendly and helpful. The virtual phone number support is amazing. All my problems are solved!
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    Jul 19 2016, 8:19 (AM)
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    Jun 07 2016, 6:17 (PM)
  • Perfect Service. They help me to migrate my Hong Kong Company Number from another company which was stopping service in few days. And now is all...
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    Jun 03 2016, 5:00 (PM)
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