While our PBX Phone System interface supports voice recording and uploading, some users may prefer to write their greetings and convert the scripts into something audible using speech-to-text. There are many reasons a user might wish to do so:
High-Quality Voice Messaging – Recording a voicemail or IVR greeting in a crowded, noisy environment reflects poorly on the business or user, whereas text-to-speech processing occurs virtually without feedback or other audio imperfections;
Dialect and Other Vocal Nuances – Some people do not feel confident enough in their verbal communication skills to setup a hosted PBX in their own voice. Speech-to-text solutions, then, offer an alternative. The PBXww text-to-speech suite supports forty languages, too;
Custom Input Fields – Pre-recorded voice messages do not accommodate auto-fields like call number or ID. Automated responses, on the other hand, search for such details at specific points in a script.
As apparent in the above, the text-to-speech and audio playback pbx features serve many functions. They often work in conjunction with other PBX Phone System features, too, so keep exploring what Virtual-PhoneNumbers hosted phone solutions have to offer.
Transfer calls to configured extensions, menus and voicemail boxes with IVR. Set up your voice menu and direct calls to different numbers based on the selection. (e.g. Press 1 for sales and 2 for support). Learn more